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Sightseer
Posts: 1

Problem connecting to Windows 10

Hello,

 

My GoPro Hero 7 black won't connect to Windows 10, my Olympus camera works with the same cable on the same port without any problem.

 

What I did:

 1) Connect camera then switched it on

 2) Vice versa

 3) Installed GoPro Quik, retried 1 + 2

 4) Checked Windows Device Manager

 

Finally it still does not find my GoPro :(

 

What can I do more?

Highlighted
GoPro
Posts: 15,184

Re: Problem connecting to Windows 10

 

Hi @grandpike22424

 

Please try the steps listed on this article.

You may also try another work around: Device Manager> Find GoPro> Select "Disable" then "Enable"

 

Let us know how it goes.

 

 

Thanks!
Ej