Problem With Payment Page.

[boldcreek74303]

Trying to pay for a gopro + accessories but kept getting an error on my payment info.

Ive double check it to be correct.

[graytree76514 · Accepted solution]

Hi @andrews63,

It would be best to raise this concern to our customer support team. 

They can assist you.

https://gopro.com/help/ContactUs

Regards,

-Jay 

[graytree76514]

Hi @boldcreek74303,

Please try to contact our customer support team via phone or chat. 

They might be able to assist you with that. 

https://gopro.com/help/ContactUs

Regards,

-Jay 

[andrews63]

Because their payment page links to a Netherlands payment processing system a lot of cards providers flag this as potential fraud and block it, ring up you car provider and they will let the transaction through.

[graytree76514 · Accepted solution]

Hi @andrews63,

It would be best to raise this concern to our customer support team. 

They can assist you.

https://gopro.com/help/ContactUs

Regards,

-Jay