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Sightseer
Posts: 1
Accepted Solution

Problem With Payment Page.

Trying to pay for a gopro + accessories but kept getting an error on my payment info.

 

Ive double check it to be correct.

 

 

gopro.png

Accepted Solutions
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GoPro
Posts: 6,097

Re: Problem With Payment Page.

 

Hi @andrews63,

 

It would be best to raise this concern to our customer support team. 

They can assist you.

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

View solution in original post


All Replies
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GoPro
Posts: 6,097

Re: Problem With Payment Page.

 

Hi @boldcreek74303,

 

Please try to contact our customer support team via phone or chat. 

They might be able to assist you with that. 

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

Highlighted
Nomad
Posts: 134

Re: Problem With Payment Page.

Because their payment page links to a Netherlands payment processing system a lot of cards providers flag this as potential fraud and block it, ring up you car provider and they will let the transaction through.
Highlighted
GoPro
Posts: 6,097

Re: Problem With Payment Page.

 

Hi @andrews63,

 

It would be best to raise this concern to our customer support team. 

They can assist you.

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay