Problem Viewing videos on Mac Book Pro

[jcg34]

I have downloaded all my videos and pictures from my Hero7 Black to my MacBookPro and the videos are very chopping. The sound is fine but the picture is very choppy. What can I do?

[aragon1006]

Hi @jcg34

Please go over this article: How to Correct Choppy or Broken Up Playback

Let us know how it goes.

Thanks!

Ej

[roccopirr]

Which model of Macbook Pro do you have? An older model? If you film 4K 60p, you do require some beefy specs to play fluidly.

RP

[jcg34]

I downloaded the VLC player like it suggested and that didn't help. The directions for looking at my MAC "Mac
Click the “apple” icon in the top left corner of your screen, and then click “About this Mac”.  Next, click “More Info…” was incorrect because there was no where to click for more info. My operating system is up to date on Mojave and my Pro is 2 years old. 

[aragon1006]

Thank you for the additional information @jcg34

Do you still remember the resolution used on these videos?

Thanks!
Ej