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Sightseer
Posts: 1

Problem Hero 6 Quik RU language

Добрый день! Подскажите пожалуйста как мне решить проблему с программой Quik для ПК. После того как я логинюсь и нажимаю создать, программа сразу вылетает, у меня windows 10. В саппорт очень трудно написать, постоянно происходит редирект.
Заметил еще такой момент, у меня hero6 после того как снимал видео в воде на глубине 1-2м, начал снимать на  поверхности, на линзе было запотевание со внутренней стороны. Как такое может произойти, если камера полностью гермитична  и можно снимать на глубине до 10м. Это бракованная модель которую лучше обменять в магазине? : Smileyfrustrated: 
1) С какой программой сейчас можно беплатно работать для редактирования видео?
2) Когда выйдет обновление на Quik
3) Hero6 если запотевает линза изнутри это заводской брак?
4) Как связаться с поддержкой, у них постоянно недоступен чат, напишите пожалуйста почту. 
Мир вашему дому!

 

Yandex translate Smiley Happy

Good day! Please tell me how can I solve the problem with Quik program for the PC. After I log in and click create, the program immediately crashes, I have windows 10. The support is very difficult to write, constantly going redirect. Noticed still such moment, at me hero6 after shot video in water at a depth of 1-2m, started shooting on a surface, on a lens there was a fogging from the inside. How can this happen if the camera is completely hermetic and can be taken at a depth of up to 10m. Is that a defective model that's best traded in the store? : Smileyfrustrated:
1) With what program can now be free to work for video editing?
2) When will the update on Quik
3) if Hero6 fog up lens inside this factory defect?
4) how to contact support, they are constantly unavailable chat, please email.