08-04-2021 04:10 PM
Problèmes hero 7 silver[ New ]
08-04-2021 07:01 PM
Re: Problèmes hero 7 silver[ New ]
What was the last activity done with the camera?
If the camera only powers on when plugged in there could be an issue with the battery or the battery connectors.
Let our Support Team check on this further.
You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.