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Reply
Tourist
Posts: 4
Accepted Solution

Problèmes GoPro Hero 7 Black

[ Edited ]

Bonjour,

 

Je voulais vous remonter plusieurs soucis que j'ai rencontré. Tout d'abord un soucis relatif à l'allumage de la caméra qui se fait inopinément et ceux même sans un bruit ce qui fait décharger sa batterie. (problème que j'avais à un moment donné sur ma 6 Black)

Idem j'ai remarqué que parfois lorsque l'on éteint la caméra les leds restent allumées parfois 10 secondes avant de s'éteindre totalement.

Dernier problème le live streaming.... J'ai bien suivi toutes les étapes en supprimant mes anciennes Gopro que se soit via l'application ou sur le bluetooth du téléphone, la connexion se fait bien mais lors que je veux utiliser mon iPhone X en point d'accès, ça m'indique au bout d'un certain moment "caméra déconnecté" suivi d'un gros point d'exclamation (!) puis plus rien. Bien évidémment j'ai réinitialisé la gopro avant, redémarré l'iPhone et toujours idem.

 

Version iPhone : iPhone X IOS 12.1

Application GoPro : 5.1 (2841)

Firmware GoPro : 1.51

S/N GoPro : C*****************1


Accepted Solutions
GoPro
Posts: 9,584

Re: Problèmes GoPro Hero 7 Black

 

Hi @wilou78

 

I recommend doing a manual software update for your camera. https://gopro.com/update

 

Also, there is a recent update for the GoPro app on iOS.

See if this corrects the connection issue with your iphoneX.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 9,584

Re: Problèmes GoPro Hero 7 Black

 

Hi @wilou78

 

I recommend doing a manual software update for your camera. https://gopro.com/update

 

Also, there is a recent update for the GoPro app on iOS.

See if this corrects the connection issue with your iphoneX.

 

Thanks!

Ej

Adventurer
Posts: 9,288

Re: Problèmes GoPro Hero 7 Black

@aragon1006  Pleasedo remove his or her seriel that you  read this is important to all not to post up any  numbers as anyone can steal and register the camera themselves and screw him out of warranty  

 

@wilou78  you  should not be posting your personal info up like seriel numbers trying be helpful here

Tourist
Posts: 4

Re: Problèmes GoPro Hero 7 Black

Hello, sorry I did not know.

Highlighted
Tourist
Posts: 4

Re: Problèmes GoPro Hero 7 Black

@aragon1006
I already have the latest version possible from the French site.