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Sightseer
Posts: 1

Problème stabilisation que pendant enregistrement

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Bonjour, voilà du jour au lendemain ma go pro c'est mis a ne plus enregistrer les vidéo avec la stabilisation. Ce qui est bizarre c'est que la stabilisation marche temp que on enregistre pas... J'ai déjà réinitialiser mais rien ... Une idée ?

Accepted Solutions
GoPro
Posts: 24,297

Re: Problème stabilisation que pendant enregistrement

[ New ]

Hi @julienc66310

 

What SD card are you using?

See if re-flashing the software will help. Please follow the manual update steps on https://gopro.com/en/us/update/hero6

After the update, reset the camera.

 

If it's still the same, please share a sample file with our Support team.

You may reach out to them through https://gopro.com/help/ContactUs

 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 24,297

Re: Problème stabilisation que pendant enregistrement

[ New ]

Hi @julienc66310

 

What SD card are you using?

See if re-flashing the software will help. Please follow the manual update steps on https://gopro.com/en/us/update/hero6

After the update, reset the camera.

 

If it's still the same, please share a sample file with our Support team.

You may reach out to them through https://gopro.com/help/ContactUs

 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej