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Sightseer
Posts: 1
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Problème média sur go pro hero 6

Je vien d’acheter une go pro hero 6 black j’ai pu faire quelques vidéos mais ma dernière vidéo je ne peux pas l’ouvrir sur la go pro et aussi sur gopro app ça me met un point d’exclamation quand je vais sur les médias comment je peux faire pour ouvrir la vidéo? 


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GoPro
Posts: 17,562

Re: Problème média sur go pro hero 6

Hi @fastspirit468

 

This is usually an indicator the camera's software needs to be updated or there is potentially an issue with the microSD being used. 

What SD card are you using?

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

Thanks!

Ej

 

 

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Highlighted
GoPro
Posts: 17,562

Re: Problème média sur go pro hero 6

Hi @fastspirit468

 

This is usually an indicator the camera's software needs to be updated or there is potentially an issue with the microSD being used. 

What SD card are you using?

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

Thanks!

Ej