01-25-2018 11:36 PM
I just shot a bunch of snorkeling videos and wanted to use the time taken metadata information to help group them according to which of the three times I went in. Unfortunately I used a USB cable to connect my GoPro to my PC and copy the files and this caused all of the file video dates to be set to the time that I copied the files. Because I "moved" the files over the originals are gone from the GoPro and the file-date metadata is permanently destroyed.
I know from previous experience that if I take the SDXC card out of the GoPro and plug it in to my PC then when I copy the files (always using Windows Explorer) the file dates are preserved.
The losing of date information when copying with a cable seems like a serious bug. Are there any plans to fix this? I'm sure that GoPro doesn't want their customers to lose data, and for some users the metadata of video files is an important part of the file. I know it matters for me, and Google Photos uses date/time to group and sort photos and videos so it matters for anybody who uses Google Photos.
I am sure that GoPro would want their customers to have the best experience possible and I hope that this small but important bug in my brand new Hero6 can be fixed.
01-25-2018 11:39 PM
I saw that this was discussed previously here:
However the "solution" is actually backwards (it says that copying the files off of the SD card itself will lose the dates when the opposite is true), and it isn't really a solution. At best it is a workaround. Taking the memory card out of the GoPro in order to avoid losing metadata is a hack, and it seems like a bad idea to insert/remove the SDXC card that often. I would much rather use a cable to copy my files, and charge my GoPro at the same time.