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%3CLINGO-SUB%20id%3D%22lingo-sub-180490%22%20slang%3D%22en-US%22%3EPower%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-180490%22%20slang%3D%22en-US%22%3E%3CP%3EJust%20received%20my%20gopro%20fusion%20and%20I%20am%20already%20facing%20some%20problems%20with%20it%3A%3C%2FP%3E%3CP%3E-%20first%20when%20I%20connected%20the%20camera%20to%20a%20compatible%20charger%20for%20more%20than%206%20hours%20the%20LED%20was%20blinking%20and%20fading%20at%20the%20same%20time.%20But%20the%20battery%20was%20only%20reaching%20to%2014%25%20and%20the%20camera%20won%E2%80%99t%20start%20up%20unless%20it%E2%80%99s%20connected%20to%20the%20charger.%20I%20used%20another%20full%20charged%20battery%20from%20my%20other%20fusion%20but%20still%20the%20camera%20was%20behaving%20the%20same.%26nbsp%3B%3C%2FP%3E%3CP%3E-%20I%20upgraded%20the%20camera%20through%20the%20APP%20and%20the%20blinking%20and%20fading%20LED%20was%20fixed.%20But%20still%20the%20camera%20was%20behaving%20the%20same.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ekindly%20advice%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eps%3A%20this%20is%20my%202nd%20GoPro%20fusion%20and%20I%20didn%E2%80%99t%20have%20any%20issues%20with%20the%20first%20one.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-180490%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFusion%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-182207%22%20slang%3D%22en-US%22%3ERe%3A%20Power%20problem%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-182207%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F62502%22%3E%40azizh574%3C%2Fa%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20refer%20to%20the%20information%20below.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ECharger%20output%3A%26nbsp%3B5V%201-2A%20Charging%20time%20(fully%20drained%20battery)%3A%26nbsp%3B%E2%89%883.5%20hours%20(2%20hours%20with%26nbsp%3BSupercharger)%20How%20to%20charge%3A%26nbsp%3BEnsure%20that%20the%20camera%20%26amp%3B%20%22Connections%22%20are%20powered%20off.%20Connect%20the%20USB%20cable%20to%20the%20wall%20adapter%20and%20camera%3B%20a%20red%20LED%20should%20illuminate%20on%20the%20front%20of%20the%20camera%20(side%20with%20the%20LCD%20screen)%20to%20indicate%20charging.%20Once%20the%20LED%20turns%20off%2C%20the%20camera%20is%20fully%20charged.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EGiven%20that%20the%20camera%20behaves%20the%20same%20when%20tested%20with%20another%20battery%2C%20it%20is%20most%20likely%20an%20issue%20on%20the%20unit%20itself.%20Please%20reach%20out%20to%20our%20Support%20Team%20for%20further%20assistance.%20You%20may%20reach%20out%20to%20them%20via%20phone%20or%20chat.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 1
Accepted Solution

Power problem

Just received my gopro fusion and I am already facing some problems with it:

- first when I connected the camera to a compatible charger for more than 6 hours the LED was blinking and fading at the same time. But the battery was only reaching to 14% and the camera won’t start up unless it’s connected to the charger. I used another full charged battery from my other fusion but still the camera was behaving the same. 

- I upgraded the camera through the APP and the blinking and fading LED was fixed. But still the camera was behaving the same.

 

kindly advice 

 

ps: this is my 2nd GoPro fusion and I didn’t have any issues with the first one.

 

 


Accepted Solutions
GoPro
Posts: 9,547

Re: Power problem

 

Hi @azizh574

 

Please refer to the information below.

 

Charger output: 5V 1-2A
Charging time (fully drained battery): ≈3.5 hours (2 hours with Supercharger)
How to charge: Ensure that the camera & "Connections" are powered off. Connect the USB cable to the wall adapter and camera; a red LED should illuminate on the front of the camera (side with the LCD screen) to indicate charging. Once the LED turns off, the camera is fully charged.

 

Given that the camera behaves the same when tested with another battery, it is most likely an issue on the unit itself. Please reach out to our Support Team for further assistance. You may reach out to them via phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

 

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All Replies
GoPro
Posts: 9,547

Re: Power problem

 

Hi @azizh574

 

Please refer to the information below.

 

Charger output: 5V 1-2A
Charging time (fully drained battery): ≈3.5 hours (2 hours with Supercharger)
How to charge: Ensure that the camera & "Connections" are powered off. Connect the USB cable to the wall adapter and camera; a red LED should illuminate on the front of the camera (side with the LCD screen) to indicate charging. Once the LED turns off, the camera is fully charged.

 

Given that the camera behaves the same when tested with another battery, it is most likely an issue on the unit itself. Please reach out to our Support Team for further assistance. You may reach out to them via phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej