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%3CLINGO-SUB%20id%3D%22lingo-sub-15816%22%20slang%3D%22en-US%22%3EPoor%20image%20quality!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-15816%22%20slang%3D%22en-US%22%3E%3CP%3ENot%20sure%20what%20happened%20between%20yesterday%20and%20today%2C%20settings%20were%20not%20changed%2C%20but%20the%20image%20quality%20is%20pathetic.%20%26nbsp%3BVery%20fuzzy%2C%20out%20of%20focus.%20%26nbsp%3BAny%20help%20on%20this%3F%20%26nbsp%3BGoing%20to%20have%20to%20switch%20to%20another%20brand%20for%20tomorrow%20if%20this%20isn't%20fixed.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-15816%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-16359%22%20slang%3D%22en-US%22%3ERe%3A%20Poor%20image%20quality!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-16359%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20just%20to%20confirm%2C%3C%2FP%3E%3CP%3Ethe%20image%20you%20attached%20is%20coming%20from%20you%20previewing%20from%20the%20GoPro%20app%20on%20your%20mobile%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHave%20you%20try%20transfering%20the%20photos%2Fvideos%20to%20your%20pc%20and%20check%20the%20quality%3F%3C%2FP%3E%3CP%3EFrom%20what%20I%20remember%20(whe%20I%20was%20using%20the%20Hero4%20Silver)%2C%20Gopro%20apps%20will%20reduce%20the%20quality%20of%20your%20media%20while%20previewing%20it%20on%20your%20mobile.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20this%20helps.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-16436%22%20slang%3D%22en-US%22%3ERe%3A%20Poor%20image%20quality!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-16436%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9753%22%20target%3D%22_blank%22%3E%40staypuft%3C%2FA%3E%26nbsp%3Bis%20right.%20This%20looks%20like%20it's%20either%20a%20live%20stream%20on%20the%20App%2C%20which%20is%20a%20reduced%20resolution.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 6

Poor image quality!

Not sure what happened between yesterday and today, settings were not changed, but the image quality is pathetic.  Very fuzzy, out of focus.  Any help on this?  Going to have to switch to another brand for tomorrow if this isn't fixed.

IMG_1942.PNG
Hiker
Posts: 54

Re: Poor image quality!

Hi, just to confirm,

the image you attached is coming from you previewing from the GoPro app on your mobile?

 

Have you try transfering the photos/videos to your pc and check the quality?

From what I remember (whe I was using the Hero4 Silver), Gopro apps will reduce the quality of your media while previewing it on your mobile.

 

Hope this helps.

GoPro
Posts: 1,755

Re: Poor image quality!

@staypuft is right. This looks like it's either a live stream on the App, which is a reduced resolution. 

Tourist
Posts: 6

Re: Poor image quality!

Thanks for responding.  Downloaded images are just as blurry.  And I am sure low light or motion images would be worse.  I think I'm going to need to find another brand of camera.  This unreliability is a problem.  I need something I can count on.

Hiker
Posts: 54

Re: Poor image quality!

Hi, do you have any sample photos that maybe I and also the team here could help?

 

Blurry photos comes from a few different factors too.

:)

Tourist
Posts: 6

Re: Poor image quality!

Here's one from the campers.  All subjects were still and camera was on a tripod.  Lighting was more than sufficient.

IMG_2020.JPG
Hiker
Posts: 54

Re: Poor image quality!

@snowycreek6473

What are your settings?

Looks like ISO is pretty high on the pictures you attached.

 

While our eyes deem light is sufficient, the camera sensors need more than 'sufficient'.

:)

Tourist
Posts: 6

Re: Poor image quality!

Photography is my business so I do know a little bit about lighting, sensors, etc.  This camera is erratic and I cannot depend on it anymore.