06-10-2020 08:55 AM
Hello @tanc2623. Be sure that the SD card isn't inserted between the SD card slot and the battery compartment. Doing so can put pressure on the back of the touch display.
If this isn't the case and the rear LCD touch screen display on your GoPro camera appears blank/black, you can try to perform a manual update. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229