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Tourist
Posts: 9

Pixel Quemado Gopro 8 Black

Buenos dias, recientemente adquiri un GoPro 8 Black la cual lleve de vacaciones, me aparecieron 2 Pixeles Quemados en la pantalla, a alquien le sucedio esto? La camara tiene 4 meses y solo de uso domesticamente, no se utilizo en deportes extremos o en situaciones adversas.

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GoPro
Posts: 17,429

Re: Pixel Quemado Gopro 8 Black

Hi @samuraipop

 

If you haven't yet, please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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Tourist
Posts: 9

Re: Pixel Quemado Gopro 8 Black

Buenos dias, realice lo que ustedes me sugirieron y el problema sigue.
Es una Gopro 8 Black supuestamente lo mas avanzado y fiable.

Gopro 3 Black: Sensor Quemado

Gopro 5 Black: Problema con Lente (Se veia borroso)
Gopro 6 Black: No funciono mas la pantalla LCD
Gopro 7 Black: Sensor defectuoso
Gopro 8 Black: Pixel Quemado???

 

Siempre adquiri GoPro pero todas tuvieron problemas

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GoPro
Posts: 8,423

Re: Pixel Quemado Gopro 8 Black

@samuraipop, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.