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Sightseer
Posts: 1
Accepted Solution

Pixel 2 XL pairing with Hero4

Anyone know how to pair a Hero4 with a Pixel 2 XL?  I've tried everything - deleting and reinstalling the Connect app, resetting the camera, clearing the WIFI and bluetooth, but everytime I try to connect, I get "WE CAN'T FIND YOUR GOPRO".  


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GoPro
Posts: 12,772

Re: Pixel 2 XL pairing with Hero4

Hi @notenoughsleep

 

Kindly go over the steps listed on this article. Usually, forgetting the Wi-FI name/Bluetooth ID and turning location services ON sorts out the issue.

 

Should it give you the same error, please reach out to our Support Team via phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,772

Re: Pixel 2 XL pairing with Hero4

Hi @notenoughsleep

 

Kindly go over the steps listed on this article. Usually, forgetting the Wi-FI name/Bluetooth ID and turning location services ON sorts out the issue.

 

Should it give you the same error, please reach out to our Support Team via phone or chat. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ