07-29-2018 09:27 AM
I got some pink "stripes" all over my lcd screen when I play back my recording. I have downloaded the last software and it did not help at all.
I bought it today so it brand New.
If someone have a solution i Will be so happy for all kind of help i can get.
Thank you, and have a great dag!
07-29-2018 10:43 AM
Sorry to hear about the trouble with the new camera. Do the stripes show up for all recordings? What about for photos? Do the recordings show the pink lines when play back is done on a different device or media player? This information will help us determine if the issue is with the camera hardware or just the recorded files. A video clip or a photo of the issue will also help.
07-29-2018 10:50 AM - edited 07-29-2018 10:52 AM
Either the card or the camera is at fault.Do you think trying a new card will fix your issue. if you done everything else possible. did you even try in exchanging the camera if its the case?
you said you just bought it you updated. did that happen before the update to?