Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Pink stripes (LCD SCREEN)

Hello everyone!

I got some pink "stripes" all over my lcd screen when I play back my recording. I have downloaded the last software and it did not help at all.

I bought it today so it brand New.

If someone have a solution i Will be so happy for all kind of help i can get.

Thank you, and have a great dag!

MVH
GoPro
Posts: 9,299

Re: Pink stripes (LCD SCREEN)

Hello @sweetpike45336

 

Sorry to hear about the trouble with the new camera. Do the stripes show up for all recordings? What about for photos? Do the recordings show the pink lines when play back is done on a different device or media player? This information will help us determine if the issue is with the camera hardware or just the recorded files. A video clip or a photo of the issue will also help.

 

Thanks, 

Marius

Adventurer
Posts: 11,258

Re: Pink stripes (LCD SCREEN)

[ Edited ]

Either  the card or the camera is at fault.Do you think   trying a new card will fix your issue. if you done everything else possible.  did you even try in exchanging the camera if its  the case?

 

 you said you just bought it you updated. did that happen before the update to?