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Tourist
Posts: 1

Pink screen on gopro 8

[ New ]

Hi I recently received my gopro 8 black and used it for the first time last weekend while diving unfortunately there seems to be a glitch where there is a pink flash across the screen every now and then 

I have attached a couple of videos and links to demonstrate 

The camera has the latest software I have used a recommended brand and type of micro sd card and was around 8 - 10 meters deep 

The battery was fully charged and a genuine gopro battery

The main and only reason for purchasing the is camera is that I am going on a dive trip to the Maldives next Saturday 2nd November and want to use this camera to capture once in a lifetime memories 

Please can you advise me what the issue is and how I can resolve it   

Mmany thanks 

 

Richard 

https://plus.gopro.com/media-library/NlpLlGrDMOlzo

https://plus.gopro.com/media-library/2RZzRlVzp3Jly

GoPro
Posts: 18,440

Re: Pink screen on gopro 8

[ New ]

Apologies for the delayed response, @alexandelise. We see that got instructions from Support to manually update the camera firmware. Did this resolve the issue? Please let us know how it went so we can assist you further.