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Hiker
Posts: 10

Pedido Gorro Hero 8

Hola,

Acabo de realizar un pedido de Gopro hero 8 black y aunque me aparece retenido 1€ en mi cuenta aun no he recibido la confirmacion del pedido por mail y me gustaria saber si esta todo correcto y si el envio se hara el dia 15 de octubre como esta establecido. No apunte el numeor de pedido y cuando consulto con mi mail y codigo postal el estado del pedido me dice que no existe ninguno.

Gracias

GoPro
Posts: 9,278

Re: Pedido Gorro Hero 8

Hello @ortziomenaka. We see two active orders on your account - one for an accessory, another for a camera. There seems to be a delay in the email confirmation getting sent out but our system detects your order. the full amount will be charged as soon as the order is fulfilled, that is, packed and ready for shipment. 

Hiker
Posts: 10

Re: Pedido Gorro Hero 8

Thanks for the information. 

GoPro
Posts: 4,062

Re: Pedido Gorro Hero 8

@ortziomenaka, don't hesitate to reach out if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!