Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Password GP Hero Session

[ New ]

Salve ho dimenticato la password per collegare la mia GoPro all'iphone, come faccio a recuperarla o resettarla?

Grazie


Accepted Solutions
Highlighted
GoPro
Posts: 19,815

Re: Password GP Hero Session

[ New ]

Hello @salvatorep656. You can reset the password for your camera by pressing and holding the info/mode button (back button) for at least 8 seconds or until the reset question appears on the screen. 

 

Once the password is reset, forget the camera from your phone's list of Wi-Fi networks, and delete it from the list of Bluetooth devices. Also, remove it from the list of cameras in the GoPro App. Once done, re-pair your phone and the camera as if it is the first time.

 

The app then will ask you to put in a 4-digit code which it will provide, and once detected by the app will allow you to put in a new camera name and password. 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 19,815

Re: Password GP Hero Session

[ New ]

Hello @salvatorep656. You can reset the password for your camera by pressing and holding the info/mode button (back button) for at least 8 seconds or until the reset question appears on the screen. 

 

Once the password is reset, forget the camera from your phone's list of Wi-Fi networks, and delete it from the list of Bluetooth devices. Also, remove it from the list of cameras in the GoPro App. Once done, re-pair your phone and the camera as if it is the first time.

 

The app then will ask you to put in a 4-digit code which it will provide, and once detected by the app will allow you to put in a new camera name and password.