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Re: Pantalla touch no funciona por entrar agua en la cámara

[ New ]

 

Hi @royalhero84471

 

I am sorry to hear about what happened with your camera.

While water damaged cameras are usually not covered by the standard warranty, we still want to look into what happened.

Please coordinate with our Support Team to have a case opened. As each incident is treated uniquely, they may ask you for pictures of the camera and/or mount that was used and other additional information

to help us determine what we can do to extend our help.

They are available via phone or chat.

Please take of their opening hours listed here.

 

 

Regards,

Ej