Pantalla frontal averiada [ New ]

[ely2402]

Hola!

La pantalla frontal de mi gopro Hero 5 no enciende, la cámara funciona con normalidad, toma foto, video, y se empareja con la app capture y Quick, no muestra imagen

A dónde la puedo llevar, soy de colombia, Antioquía, Medellín

[aragon1006 · Accepted solution]

Hi @ely2402

You may try to run a manual software update first.

If it's still the same, it's best to contact our Support Team regarding this.

They are available via phone or chat. https://gopro.com/help/ContactUs

If this is a recent purchase, you may refer to the same store/ channel you got it from.

Best regards,

Ej

[aragon1006 · Accepted solution]

Hi @ely2402

You may try to run a manual software update first.

If it's still the same, it's best to contact our Support Team regarding this.

They are available via phone or chat. https://gopro.com/help/ContactUs

If this is a recent purchase, you may refer to the same store/ channel you got it from.

Best regards,

Ej