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%3CLINGO-SUB%20id%3D%22lingo-sub-25849%22%20slang%3D%22en-US%22%3EPairing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-25849%22%20slang%3D%22en-US%22%3EJust%20got%20my%20Hero%205%20Session%20today%20and%20it%20has%20paired%20successfully%20with%20my%20phone.%20Now%2C%20it's%20asking%20for%20a%20password.%20I%20tried%20my%20go%20pro%20account%20password%2C%20which%20did%20not%20work%2C%20and%20then%20the%20password%20the%20camera%20gave%20me%2C%20and%20none%20have%20worked.%20I%20have%20tried%20several%20times%20and%20reset%20both%20my%20phone%20and%20the%20camera.%20What%20do%20I%20do%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-25849%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-25867%22%20slang%3D%22en-US%22%3ERe%3A%20Pairing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-25867%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F15173%22%20target%3D%22_blank%22%3E%40graceeckert%3C%2FA%3E%20-%20The%20camera%20has%20its%20own%20password%20that%20should%20display%20on%20the%20small%20LED%20screen%20on%20the%20top%20of%20your%20camera%20during%20the%20pairing%20process.%20If%20you%20go%20through%20the%20process%20again%2C%20you%20should%20see%20the%20password%20on%20your%20camera.%3C%2FP%3E%0A%0A%3CP%3E%3CBR%20%2F%3E%20Full%20instructions%20can%20be%20found%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FBlock%2FHow-to-Pair-the-Camera-with-Capture%23HERO5%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FBlock%2FHow-to-Pair-the-Camera-with-Capture%23HERO5%3C%2FA%3E%20Session.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-25922%22%20slang%3D%22en-US%22%3ERe%3A%20Pairing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-25922%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20exact%20same%20issue.%20%26nbsp%3Bwhen%20I%20try%20to%20pair%20I%20get%20a%204%20digit%20password%20which%20is%20NOT%20the%20wifi%20password%3F%20%26nbsp%3BWhere%20do%20I%20find%20the%20wifi%20password%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-29125%22%20slang%3D%22en-US%22%3ERe%3A%20Pairing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-29125%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20four-digit%20code%20is%20for%20the%20pairing%20process.%20That%20should%20get%20you%20connected.%20If%20you're%20having%20trouble%20connecting%2C%20if%20you%20can%20let%20us%20know%20what%20camera%20you%20have%2C%20we%20can%20get%20you%20more%20information%20on%20how%20to%20pair.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 2

Pairing

Just got my Hero 5 Session today and it has paired successfully with my phone. Now, it's asking for a password. I tried my go pro account password, which did not work, and then the password the camera gave me, and none have worked. I have tried several times and reset both my phone and the camera. What do I do?
GoPro Community Manager
Posts: 5,858

Re: Pairing

@graceeckert - The camera has its own password that should display on the small LED screen on the top of your camera during the pairing process. If you go through the process again, you should see the password on your camera.


Full instructions can be found at https://gopro.com/help/articles/Block/How-to-Pair-the-Camera-with-Capture#HERO5 Session.

 

Thanks,

Jeff

Sightseer
Posts: 1

Re: Pairing

I have the exact same issue.  when I try to pair I get a 4 digit password which is NOT the wifi password?  Where do I find the wifi password?

GoPro Community Manager
Posts: 5,858

Re: Pairing

The four-digit code is for the pairing process. That should get you connected. If you're having trouble connecting, if you can let us know what camera you have, we can get you more information on how to pair.

 

Thanks,

Jeff

Adventurer
Posts: 9,717

Re: Pairing

four is for a  Hero session not hero 5 session.