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Sightseer
Posts: 1

PROBLEMA GOPRO PLAYER

[ New ]

NO PUEDO REPRODUCIR LOS ARCHIVOS


Accepted Solutions
GoPro
Posts: 20,534

Re: PROBLEMA GOPRO PLAYER

[ New ]

Hello, @xavisurfer. What do you get when you attempt to playback a file using the GoPro Player? Is there an error message? Which device are you using, and which OS is it on? Are those files.360 files? 

 

Make sure that your computer's operating system and graphics driver are up to date.  It is also important that you have the latest version of the app installed. 

 

These details will help us isolate the issue. Let us know what you find out. Thanks!

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All Replies
GoPro
Posts: 20,534

Re: PROBLEMA GOPRO PLAYER

[ New ]

Hello, @xavisurfer. What do you get when you attempt to playback a file using the GoPro Player? Is there an error message? Which device are you using, and which OS is it on? Are those files.360 files? 

 

Make sure that your computer's operating system and graphics driver are up to date.  It is also important that you have the latest version of the app installed. 

 

These details will help us isolate the issue. Let us know what you find out. Thanks!