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Hiker
Posts: 6

PC file transfer issue

Hi! I have the GoPro Max camera and i can’t find it in my PC while connected via usb-c! It doesn’t appear at all! And unfortunately I have no card reader or another PC... Maybe i should install a driver for it? And also my PC recognizes the camera in devices( Help me!
GoPro Community Manager
Posts: 7,022

Re: PC file transfer issue

If you're using a Windows computer, you'll want to use the MAX Exporter at https://gopro.com/help/articles/block/GoPro-Max-Exporter to import your content from your MAX.

Hiker
Posts: 6

Re: PC file transfer issue

I have it installed, but GoPro doesn’t appear in directory..
Hiker
Posts: 71

Re: PC file transfer issue

The max will not be visible as a drive letter, but as a mtp device (not sure if it is the correct word) ,

if u use explorer in the right there are some tabs, one is this machine, below it it wil show all devices connected.

your max should be there to.

if the max is in that list, click the max than u could browse the storage, personal i would copy all files by hand to your hdd

and use the importer only for rendering, hehe

Hiker
Posts: 6

Re: PC file transfer issue

Yep, I have "this machine", but I don't have any cameras to be connected in list. I suppose there is a problem with MTP driver for windows. Does anyone have a proper one?
https://www.youtube.com/watch?v=uem6BbNEj-I
Hiker
Posts: 6

Re: PC file transfer issue

Guys grom here have the same problem and they still got no solution.
https://community.gopro.com/t5/Cameras/HERO8-Showing-up-as-Unspecified-MTP-USB-Device-on-my-computer...