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Sightseer
Posts: 1

Oxidação Hero 5

[ New ]

Bom dia,

 

Comprei a minha gopro Hero 5 em 2017 e por ela ser a prova d'água, usava sem capinha. 

Após o uso sempre lavei com água doce, porém ela está oxidando e tenho muita dificuldade de abrir para carregar. 

Por isso, já tem um tempo que não utilizo. 

 

O que devo fazer?

 

Número de série: C3161326707718

 

Aguardo retorno.

Obrigada

Taís Mendes

Gopro.JPG

Accepted Solutions
GoPro
Posts: 21,956

Re: Oxidação Hero 5

[ New ]

Hi @sweetpeak01746

 

So long as all camera doors are closed, the HERO5 Black/Session is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 21,956

Re: Oxidação Hero 5

[ New ]

Hi @sweetpeak01746

 

So long as all camera doors are closed, the HERO5 Black/Session is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej