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Hiker
Posts: 17

Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending, contacted live chat a few time, every single agent told me it's on the way... Where's the tracking numbers? I have no idea what's going wrong.
Tourist
Posts: 7

Betreff: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Ich hab am 29.10 bestellt und es hat sich nichts getan bisher. Lächerlich was Gopro da abliefert. Evtl 2020 könnte was werden.

Hiker
Posts: 17

Betreff: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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What?!! What's your order status?
Tourist
Posts: 7

Betreff: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Seit 29. steht im Status Austehend
Jegliche Anfrage an den Support sind wirkungslos und man wurde richtig unfreundlich und herablassend behandelt.
Das ist meine erste Bestellung hier und definitiv meine letzte und auch meine letzte Kamera von GoPro, da zahle ich lieber mehr und habe gescheiten Service
Hiker
Posts: 17

Betreff: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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I feel the same. It's the worst online shopping experience I've ever had... Every agent gave me the different answers, I have no idea what's going on with their support team... No body takes responsibility for their customers. But I got an email today, my camera has been shipped, but the previous agent said it will ship from Canada, I'll get it in 2 days. But today I checked it's still shipping from US... So funny...
Tourist
Posts: 7

Betreff: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Das ist eine absolute frechheit was Gopro da macht. Mein Geld haben sie seit einer Woche und können damit arbeiten aber Ware Liefern können die nicht. Hoffe deine Kamera kommt schnell an und funktioniert. Das ist ja auch so ein Thema Ware kommt verspätet an und dann noch defekt liest man sehr oft. Katastrophe der Laden 

Hiker
Posts: 17

Betreff: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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I hope so, good luck bro, hope your issue will be solved soon.


Adventurer
Posts: 13,912

Betreff: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Lol go deal with Alixexpress and their shipping and tracking. tehy  can not get  it right so yeah gopro sent it be a lil paitent I know you want to watch it travel....   stay stoked be there ina few days .

Tourist
Posts: 6

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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I ordered on 16.10.2019 and still pending. Called Support 5 times, always tell me it will be shipped.
So i guess there is a bigger problem. Did you recieve your max in the meanwhile?
Hiker
Posts: 17

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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I checked ups status, it shows out for delivery, I guess I'll get it today. But it was a really weird online shopping experience overall, I won't do it again.
Adventurer
Posts: 13,912

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Love how gopro leaves all  to guess.   it is what it is .   Amazon would have  been the better place if asked, do not deal with an outdated system like gopro.com.  no questions asked when a refund is   requested.  Money sent right back while you are sending back.   And. that is Life?

Tourist
Posts: 6

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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You are lucky. I dont even have a tracking no. yet.
Tourist
Posts: 7

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Ich habe meine Max immer noch nicht erhalten. Mittlerweile habe ich Storniert und warte darauf das gopro mir mein Geld wieder gibt. Absolut unmöglich schön seit mehr als 1 Woche mit meinem Geld arbeiten und wahrscheinlich noch länger. Betrug nichts als Betrug 

Hiker
Posts: 17

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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So weird, I mean 16th October... Seriously?!! You'd better ask to Cancel then order from somewhere else.
Tourist
Posts: 6

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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I ordered with the Student Code 20% off. You cant get this somewhere else.
If not this discount..i would cancel directly. Stupid **bleep**.
Adventurer
Posts: 13,912

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Do you think it's because of hte Student discount, that they are checking into this I think so,   anything  with discounts ties things up but who knows.

Hiker
Posts: 17

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Received. Hope you'll get the update on yours soon too.
Tourist
Posts: 4

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Hi, guys,
I'm in the same situation as you are.
I ordered a GoPro Hero 8 Black on the 29.10.2019 and today, after 3 days of chatting with the support, I had to request the order to be cancelled.
What's really strange is that a couple of days before requesting the order to be cancelled, the sum which initially appeared as pending, seems to be back in my account, even though I didn't request my bank to decline/revert the transaction.
Nomad
Posts: 59

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Ordered Mine yesterday and order status shows shipped today with a tracking number that hasn't been scanned yet so I assume it will start moving soon. So far so good. 

Tourist
Posts: 4

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Lol, that shows even more how broken their system is.
Orders older than one week ore more are left to rot while newly placed orders are processed immediately and shipped the next day.
Tourist
Posts: 6

Re: Ordered a GoPro Max on 3th November, but today is 5th, the order status is still pending...

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Good to know. I just placed a new order yesterday evening top. So we we will see. Thank you for the information.