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Sightseer
Posts: 1

Order still Pending

I placed an order with you fot a Hero 7 Black on 06/08/2020. I had standard delivery and there was a delay with the memory card, which even then should have been here by now. 

 

My order number is MP-04286206 

 

I have been trying for days to get a call back or chat. Closest I've gotten in chat is 1, before it refreshes and tells me there are no agents available. I just want my order.

 

Please can you progress my order for me. Based on the feedback on the forum and review websites, GoPro is not making me feel confident about my order...

 

Highlighted
GoPro
Posts: 18,373

Re: Order still Pending

Hi @invader84

 

Sorry for any trouble caused.

We see the order on the system and should be processed accordingly.

The order will ship out once completed.

 

You can also check the status of your order through 
https://gopro.com/en/ph/order-status
 

 

Thanks!

Ej