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Tourist
Posts: 6
Accepted Solution

Order issue

I wanted to order a Go Pro Hero 5 and I saw that the order will cost me 1000$ , Why is that ? , Is that something that just changed or that is the price that we need to play?

Accepted Solutions
GoPro
Posts: 8,366

Re: Order issue

 

Hi @shons54

 

Sorry for the delay.

As per our resources, this is including the shipping costs and the customs fees, which can be expensive going into most Middle East countries.

If this wont work out for you, you may check other stores/channel to purchase GoPro products.

 

Regards,

Ej

 

 

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All Replies
Tourist
Posts: 6

Re: Order issue

Pay*
GoPro
Posts: 7,378

Re: Order issue

Hello @shons54

 

Thank you for your interest in our products. If you are referring to the HERO5 Black camera, the web store shows it priced at $249.99 only and it comes with a free Gift Bag and SD card. Even with an international shipping fee, the total amount adds up to only $329.99. Please check your cart again, making sure that the quantity is correct and that the correct camera model is selected. You can click here to view: https://shop.gopro.com/International/cart?dwcont=C716558580

 

Best regards, 
Marius

Tourist
Posts: 6

Re: Order issue

Im sorry i didnt said that right , i meant that the shiping its 1000$ and its still is that price....

Is that a bug or that is the price?

There is a photo too ,to let you know what im talking about

7cec4a8062d9ae1202a0cd77dd919b2c.png
GoPro
Posts: 8,366

Re: Order issue

Hi @shons54

 

Thank you for sharing the screen shot.

The shipping fee is automatically generated by the system depending on your location.

 

As an alternate option, you may check your local store.

 

 

Regards,

Ej

 

Tourist
Posts: 6

Re: Order issue

I dont get it...

A 1000$ for the order is that normal?

Afew months ago it was like 30 or 40 $ and now its 1000$ its just not look right.

my question is ,if that is a bug that will be fixed or that will be permanent.

None of you answers answered my question...

I hope that you will get it right this time...

Tourist
Posts: 6

Re: Order issue

1000$ for the shippment delivery
GoPro
Posts: 8,366

Re: Order issue

Hi @shons54

 

Thank you for raising this up - we'll have this double checked.

I'll get back to you as soon as I get an update.

 

 

Regards,

Ej