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Sightseer
Posts: 1

Order Number: MP-04111900

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Hallo,

 

meine Gopro Max hatte ich im April bestellt und nur 1 x testweise verwendet. Heute wollte ich Sie das erste Mal benutzen und die Kamera lies sich trotz Ladung nicht mehr starten. Sie scheint defekt.

 

Ich möchte die Kamera daher gerne zurück senden.

 

Wie geht das?

 

Mit freundlichen Grüßen

Angela Innetsberger

Eduard-Mörike-Str. 7

67165 Waldsee


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GoPro
Posts: 20,785

Re: Order Number: MP-04111900 Tracking Number: 1Z9R52E86803674546 Date of Purchase: 08-Apr-2020

[ New ]

Our Support team will be able to help you with the request, @innetsberger. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to have access to the camera and camera information handy so you get assisted as quickly as possible. Thanks!

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GoPro
Posts: 20,785

Re: Order Number: MP-04111900 Tracking Number: 1Z9R52E86803674546 Date of Purchase: 08-Apr-2020

[ New ]

Our Support team will be able to help you with the request, @innetsberger. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to have access to the camera and camera information handy so you get assisted as quickly as possible. Thanks!