12-05-2019 09:09 AM
Hola, acabo de recibir mi GoPro 8 y cuando intento registrar la camara para actualizarla manualmente me sale este mensaje:
"Oops. Looks like you entered the serial number from a different GoPro."
12-05-2019 09:53 AM
12-05-2019 09:57 AM
Hello thank you for the answer but the link you just provided doesnt work for me.
"Epic fail. 404 Resource at '/content/es/es/update .html.html' not found: No resource found"
Thats what i get
Thank you in advance
12-26-2019 06:32 AM
Hello @hunglyphan. Based on the screenshot that you posted, you were on is for a HERO6 Black camera that is why the serial number for your HERO8 Black camera is not recognized as correct. You can go to https://gopro.com/en/us/update/hero8-black and select "Update your camera manually" under Other Ways to Update. To be sure that you are on the correct page, the image on the left should show that of a HERO8 Black camera, and the sample serial number should be the same as your camera's.
There is actually no need to register your camera. You only need to go through the path above if you intend to do a manual firmware update. It would be better to add your camera under your profile if you already have a GoPro account. To do this, login to your GoPro account through gopro.com, then go to Settings, then Devices, then Add Device and fill out the needed information.