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Sightseer
Posts: 2

Only some pics and videos downloading to app

[ New ]
I recently got back from a holiday with 150 pics /videos on Hero 7 Black. Went to gopro app on my android and pulled down to upload all new pics and only the last day of pictures and videos taken uploaded. I can see tge pics on my gopro, but not on the App
Nomad
Posts: 5,686

Re: Only some pics and videos downloading to app

[ New ]

open the app, connect to your camera, and go into your camera's gallery.  Now swipe downwards and this should refresh the camera gallary.  If you have a lot of photo's this could take a while.

Sightseer
Posts: 2

Re: Only some pics and videos downloading to app

[ New ]
Unfortunately I have tried your suggestion several times. Also deleted app and reconnected but didn't work either
GoPro
Posts: 24,393

Re: Only some pics and videos downloading to app

[ New ]

Hi @cjbroady

 

 

Are you importing the files to the GoPro app or to GoPro Plus?

What SD card are you using?

What phone are you using?

Have you tried this with another phone? Was it the same?

 

Thanks!

Ej