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Tourist
Posts: 8
Accepted Solution

One Camera LRV File list is Empty Error Message - Fusion Studio Loading Media

I encountered the error message " One Camera LRV file list is Empty when trying to load media to fusion studio thru camera. Does this work?  


Accepted Solutions
GoPro
Posts: 8,136

Re: One Camera LRV File list is Empty Error Message - Fusion Studio Loading Media

Hello @loyalwave33267

 

Thank you for reaching out. Are you having trouble with LRV files, too? This article may shed some light.  The LRV files are Low Resolution Video files which are necessary to support the copy, playback, and share functionality in the latest version of the GoPro App. Are you using Quik for desktop to view GoPro media on your Mac? See if manually updating the camera will help clear the issue. Please make sure as well that you are using a recommended SD card as is on this list

 

Let us know how it goes. 

 

Thanks, 
Marius

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All Replies
Tourist
Posts: 8

Re: One Camera LRV File list is Empty Error Message - Fusion Studio Loading Media

Once again, I solved my own problem without help from GoPro, and I just had a really frustrating experience.  Any how, after an hour with assistance, going in circles, transferred chatters, and being told next to nothing, just asking about the error message. I decided to power down power cycle and disconnect gopro from computer.

 

I really hope they are reading these forums for problem solving in making further firmware updates, because these workflows are absolutely frustrating and unprofessional.

 

In addition, you should really consider creating a fusion studio tutorial/instructional package.

 

Restarted process, and so far it's working.

 

At the moment I have a file that is saying it cannot be rendered, Some files were not imported (218), Import has finished and I see everything so far.....Let's hope this APP actually works!

 

 

Edit-.jpg
Sightseer
Posts: 1

Re: One Camera LRV File list is Empty Error Message - Fusion Studio Loading Media

I've had similar issues importing, I've found that reseating the battery and SD cards then powering the camera up sometimes works for me as well as having to reboot my laptop.  The files are still not always detected, I got the LRV error message today after updating the Fusion Studio app to the latest version.  Still had to use the same fix.

 

When I tried Support they couldn't help, I was asked if I had turned the camera on, that was useful..........

 

I just asked them to close my call and I'll wait in hope that they update the firmware and software one day so it works.

Tourist
Posts: 6

Re: One Camera LRV File list is Empty Error Message - Fusion Studio Loading Media

Same issue here. Connecting the camera worked like a charm when I only had a few files on the SD cards. But after a bike ride with about 5GB of material this error message kept popping up. Importing the files via the hard drive (aka copy and past) worked.

Tourist
Posts: 2

Re: One Camera LRV File list is Empty Error Message - Fusion Studio Loading Media

same problem here. cant use camera connected to mac and also the software cant read files when i diretly copied them to mac.

useless crap

GoPro
Posts: 8,136

Re: One Camera LRV File list is Empty Error Message - Fusion Studio Loading Media

Hello @loyalwave33267

 

Thank you for reaching out. Are you having trouble with LRV files, too? This article may shed some light.  The LRV files are Low Resolution Video files which are necessary to support the copy, playback, and share functionality in the latest version of the GoPro App. Are you using Quik for desktop to view GoPro media on your Mac? See if manually updating the camera will help clear the issue. Please make sure as well that you are using a recommended SD card as is on this list

 

Let us know how it goes. 

 

Thanks, 
Marius