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Reply
GoPro Community Manager
Posts: 5,862

Re: Omni serial number

@ethand32620 - It looks like your registration just came through this morning. As explained in previous posts, it will take some time to process the registration, which will give you access to the Omni section of the GoPro Support Hub.

 

That should all be complete today, and we will send you a conformation as soon as it's done.

 

Thanks,

Jeff

Tourist
Posts: 2

Re: Omni serial number

So I've filled in the serial number and submitted the registration, waited several hours but haven't received any email verification.
I'm on a crazy deadline and need to get working...any advice?
GoPro Community Manager
Posts: 5,862

Re: Omni serial number

@redfoxomni - We cleared your account a little while ago. Let us know if you have any issues with your Omni.

 

Jeff

Tourist
Posts: 2

Re: Omni serial number

All sorted, thanks!

Tourist
Posts: 3

Re: Omni serial number

I'm purchasing a used Omni (Rig only) from someone on Craigslist. What should I do if they already have it registered online to switch it to me as the new owner?

GoPro Community Manager
Posts: 5,862

Re: Omni serial number

@graystar36742 - You can still register it. We can clear multiple accounts for access to the Omni section linked to the same rig.

 

Thanks,

Jeff

Tourist
Posts: 5

Re: Omni serial number

Forum,

IMHO...warning

The OMNI has some serious issues. The rig itself has very flimsy connectors where it joins the back of the Hero4 black. They will either not work or break very easily. 

I've had it for three months and it has never worked. 

I sent it back to the warehouse for repair and they only shipped me back half the equipment never fixing the actual issue, never resolving the RMA even though they closed it out.

BBB report still has not been addressed by GOPRO. 

I recommend building your own rig and just buying Hero5 Blacks instead. The results are far superior than OMNI and it is half the cost. 

If you want specifics on how to build hit me back. 

This has been my experience. 

Tourist
Posts: 5

Re: Omni serial number

[ Edited ]

@graystar36742 wrote:

I'm purchasing a used Omni (Rig only) from someone on Craigslist. What should I do if they already have it registered online to switch it to me as the new owner?



Do not buy it from craisglist. Build your own. They are probably selling because it doesn't work.