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Tourist
Posts: 2

Obturador de go pro no sirve para encender la go pro

[ New ]

Hola, el obturador de go pro hero 5 no sirve. Desactivé la opción de Quick capture. Después la activé de nuevo, pero dejó de funcionar esa opción. Segundos antes si funcionaba. Ahora el obturador no funciona. Pero estoy seguro que si funciona el botón. Debe pues segundos antes de desactivar esa función si servía. Al activarla de nuevo dejó de funcionar. 

 


Accepted Solutions
GoPro
Posts: 27,179

Re: Obturador de go pro no sirve para encender la go pro

[ New ]

Hello @rapidcreek74681. A manual update will help clear the issue. The steps below will guide you through the process: 

  1. Go to the HERO5 Black  update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Let us know how it goes.

 

Thanks!

Ej

 

 

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All Replies
GoPro
Posts: 27,179

Re: Obturador de go pro no sirve para encender la go pro

[ New ]

Hello @rapidcreek74681. A manual update will help clear the issue. The steps below will guide you through the process: 

  1. Go to the HERO5 Black  update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Let us know how it goes.

 

Thanks!

Ej