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Sightseer
Posts: 1

Not working Hero 4 Wifi and Bluetooth ( not searchable on phone)

Hi, help me.. my GoPro Hero 4 is not searchable on my phone.. i reset the wifi, but it didnt work..
GoPro Community Manager
Posts: 5,862

Re: Not working Hero 4 Wifi and Bluetooth ( not searchable on phone)

Do you mean you can't find the GoPro's signal from your phone? If so, you'll want to make sure the that wireless signal on your camera is turned on. If it is, you should see blinking blue lights on the camera. Once you see those, go into your phone's settings and go into the wifi networks. You should see the signal from the GoPro there.

 

If you're not seeing that, if you can let us know what steps you're taking, we can try to help figure out what may be happening.

 

Thanks,
Jeff