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Sightseer
Posts: 1

Not turning on

[ New ]

My GoPro won't turning on I watch YouTube and try everything this still not working.

GoPro
Posts: 21,488

Re: Not turning on

[ New ]

Hi @sokkim

 

If you have gone through the steps on HERO6 Black Will Not Power On and it's still the same, please reach out to Support.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.

 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.
 

Thanks!

Ej

Hiker
Posts: 32

Re: Not turning on

[ New ]

Is this issue fixed?

GoPro
Posts: 16,741

Re: Not turning on

[ New ]

Hello, @niceoasis81202. What seems to be the issue? How may we help?

Hiker
Posts: 32

Re: Not turning on

[ New ]
GoPro
Posts: 16,741

Re: Not turning on

[ New ]

Thank you, @niceoasis81202. We have responded to your post on that thread. Please check it out.