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Hiker
Posts: 7

Not sure if order has been made

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Hi,

 

I am not sure if an order has been placed. After the pressing the pay button it just takes be back to the main site landing page. I have had no email confirmation or anything to suggest the order has been successful or not. 

 

Is this normal for GoPro? It's my first time ordering things from here and so far its been annoying to say the least.

GoPro Community Manager
Posts: 7,802

Re: Not sure if order has been made

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@paulf7838 - We do show an order linked to your account. I've just submitted a request to get another order confirmation message sent to you. Hopefully, you should have it soon.

Hiker
Posts: 7

Re: Not sure if order has been made

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Hi Jeff,

I have now had a confirmation email. Thank you for looking in to this for me.