09-21-2019 05:08 PM
Re: Not getting charged[ New ]
@greengorge5245, sorry to hear about the trouble. The power issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: https://gopro.com/help/articles/solutions_troubleshooting/hero7-will-not-power-on
If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs.