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Tourist
Posts: 2
Accepted Solution

Not found my order placed 20th October 2019

HI,

 

I placed my order the 20th of October for the GoPro Max, I recived also the confirmation mail but wen I use the web site tool to find my order, the system show me "No order found".

Why? What happen?

 

Thank you!


Accepted Solutions
GoPro
Posts: 8,294

Re: Not found my order placed 20th October 2019

Hello @alchemist101. It appears as though our Order Support Team is having issues with the order that you've submitted. It would be best to get in touch with our Support team to check on the most recent status of the order. You may reach them by phone or chat through https://gopro.com/help/ContactUs .

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GoPro
Posts: 8,294

Re: Not found my order placed 20th October 2019

Hello @alchemist101. It appears as though our Order Support Team is having issues with the order that you've submitted. It would be best to get in touch with our Support team to check on the most recent status of the order. You may reach them by phone or chat through https://gopro.com/help/ContactUs .