- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-16-2018 02:26 PM
Not charging
[ New ]Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-16-2018 02:34 PM
Re: Not charging
[ New ]
Hi @redcliff31012,
Have you tried charging it without battery?
Do you see any light indicator?
Have you tried using other cable or battery?
If you already did and still not working, please contact our customer support team via phone or chat.
They can assist.
https://gopro.com/help/ContactUs
Regards,
-Jay
All Replies
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-16-2018 02:34 PM
Re: Not charging
[ New ]
Hi @redcliff31012,
Have you tried charging it without battery?
Do you see any light indicator?
Have you tried using other cable or battery?
If you already did and still not working, please contact our customer support team via phone or chat.
They can assist.
https://gopro.com/help/ContactUs
Regards,
-Jay
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-16-2018 02:41 PM
Re: Not charging
[ New ]- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-16-2018 03:07 PM
Re: Not charging
[ New ]
Hi @redcliff31012,
Please contact our customer support team.
They can assist you with that.
https://gopro.com/help/ContactUs
Regards,
-Jay
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-16-2018 03:07 PM