07-21-2019 06:44 AM
Hello,Plz help.My gopro hero 7 does not saving media to app galery,I am having an xiaomi note 6 pro phone and this issue hapens after my phone update his firmware,The thing is when i open gopro app and download the videos from my camera is ok but if i would like to cut a long video and try to download to gopro up stucks in 0 per send downloading and then i see a message (Lets try again,There was a problem preparing your video).
07-23-2019 01:15 PM
07-25-2019 11:43 AM
Are you trying to trim the file from the camera? Or is the file already saved on the app/phone?
I have tested this both on Android and iOS and did not get an error.