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Sightseer
Posts: 1

Not able to sync with my mobile

[ New ]
Not able to sync the gopro 7 with my Samsung mobile . Horrible experience

Accepted Solutions
GoPro
Posts: 24,297

Re: Not able to sync with my mobile

[ New ]

Hi @vitalcave48863

 

What phone are you using?

You may try the troubleshooting steps on https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964

If you have recently updated your phone's OS, restarting your phone should help.

Let us know how it goes.

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 24,297

Re: Not able to sync with my mobile

[ New ]

Hi @vitalcave48863

 

What phone are you using?

You may try the troubleshooting steps on https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964

If you have recently updated your phone's OS, restarting your phone should help.

Let us know how it goes.

 

Thanks!

Ej