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Tourist
Posts: 2
Accepted Solution

Not able to connect gopro 7 black to blitzwolf bluetooth remote

I have a Samsung Galaxy S8 and a GoPro 7 Black.

 

I bought a Blitzwolf BW-BS3 Sports.

 

I'm trying to connect it with my GoPro but it doesn't work.

 

First, the bluetooth name do not appears, it only shows the cryptic ID.

 

On my cell, I see the bleutooth device, its name is.... BW-BS3 Sports.

 

I have updated my GoPro to the latest firmware.


Accepted Solutions
GoPro
Posts: 9,511

Re: Not able to connect gopro 7 black to blitzwolf bluetooth remote

Hi @tommyh32185

 

Have you tried resetting the camera

As this is a 3rd party device, we do not have much troubleshooting steps we can advise.

It will be best to reach out to the manufacturer of the accessory.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 9,511

Re: Not able to connect gopro 7 black to blitzwolf bluetooth remote

Hi @tommyh32185

 

Have you tried resetting the camera

As this is a 3rd party device, we do not have much troubleshooting steps we can advise.

It will be best to reach out to the manufacturer of the accessory.

 

Thanks!

Ej

Tourist
Posts: 2

Re: Not able to connect gopro 7 black to blitzwolf bluetooth remote

Here is the response I got from Blitzwolf:

 

Thank you for your order with us and so sorry for confusion.

 

For the BW-BS3 Sport you have ordered, so sorry to let you know The Remote Can Not Control Camera.

 

I have attached screenshot, can you please kindly check to see?

 

If you have any other questions, please kindly let us know and we will try our best to help you.

 

Nice day,

BlitzWolf

2019-06-25_08-04-04.jpg