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Sightseer
Posts: 1

No word from you in nearly a month

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I have tried to find out about my order on many occasions and no one has gotten back to me in nearly a month, I wish to cancel my order MU-00601290 as I have now purchased a GoPro from a local retailer in Australia. Please cancel order MU-00601290 thank you.

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GoPro
Posts: 20,818

Re: No word from you in nearly a month

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Hello, @andrewh56018. We were able to pull up the order and we see that it is tagged as closed. This means that our Order Support Team has run into an issue with your order and it was declined. Let us know though if you see any charge (actual charge not an authorization charge) for the order on your end. Should you need further assistance, it would be best to connect with our Support team at https://gopro.com/help/ContactUs .

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GoPro
Posts: 20,818

Re: No word from you in nearly a month

[ New ]

Hello, @andrewh56018. We were able to pull up the order and we see that it is tagged as closed. This means that our Order Support Team has run into an issue with your order and it was declined. Let us know though if you see any charge (actual charge not an authorization charge) for the order on your end. Should you need further assistance, it would be best to connect with our Support team at https://gopro.com/help/ContactUs .