07-14-2020 04:43 PM
I have purchased plus plan and this is the service that you provide to the plus customers, really pathetic.
If you can ask someone to get in touch with me over the mail would be greatful.
07-14-2020 06:36 PM
Sorry for any trouble caused.
Email support has long been discontinued.
Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat session with one of our representatives.
When initiating a chat session, try changing the region to US-English.
You should be able to get through.
07-14-2020 10:18 PM
I'm not happy with this product either. Over complicate and under performing compared to it's cheaper competition. I'm not a happy customer, I plan on making a review video on my YouTube channel. I want to describe in full detail as of why this device isn't a action camera, it's closer to a tumor made for your smart phone.
Comparing it side-by-side with one of its superior competitors. How Simplicity makes a better action camera.
Mi Xiaomi 4k action camera vs piece of **bleep** GoPro HERO7 Black