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Tourist
Posts: 4

Re: No support available

same issue here: no support available! 

Tourist
Posts: 34

Re: No support available

GoPro support no longer accepts email, answers the phone, or allows you to start a chat.  Sorry.

 

I have been trying for about a month.

Hiker
Posts: 26

Re: No support available

[ Edited ]

LOL, "contact our support team", you're joking right? Do you all not read what is going on here? I have been trying for almost two freaking months to try and get a hold of someone in you customer support with no success, people are having some serous problems with the product and they cant get  of anybody. I have called 7 times over the course of my trip for a total of over 13 hours on freaking hold, and still nothing. I carted around this lump of useless crap my entire vacation unable to use it because it kept freezing up and I also wasted 13 hours of my vacation trying to reach your nonexistent customer service.