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Reply
Tourist
Posts: 5

Re: No sound with recordings gopro 5 black

U are right fishycomics. I must say i did not expect any problems with the gopro because i never did with the gopro i had before! The store that sold me the gopro is not giving in. I would have hoped gopro could support me in this matter in any way..

Maybe jeff will be able to respond in this matter and clear some things up for me?
Highlighted
Adventurer
Posts: 8,576

Re: No sound with recordings gopro 5 black

If you got the proper sdxc card.

 

If you factory reset the camera

 

If you manually updated firmware

 

If you did supply video of you  recording and playing back of the actual  camera.  then you did everything to the Tee, and a reciept is the only thing stopping you I find a way to get that reciept

 

https://gopro.com/help/articles/Block/Warranty-Information

 

More or  Les sthey better rewrite the  information page and Note no reciept no return