03-10-2017 07:48 PM
I can play my files on the camera itself and they look and sound fine. Once I import them to my computer, the sound is replaced by nothing my static. I've tried importing everyway I know how witht he same results. I've even tried different media players trying to resolve the issue.
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03-11-2017 05:20 AM
Protunes will separate to a wav file. you will ahve to edit in and mute the video. Promic will use hte original video and audio file, when no mic is plugged in the default three mics are used, when a external mic isintroduced in then the audio track gets written to the video track.
To add some thought what audio input are you using Standard? standard + those are the two to use becuase the other two are for powerred mics with batteries? if you are on the right audio imput you will get sound
03-10-2017 07:58 PM
I'm trying to view the imported MP4 files. I dunno what the deal is. Works perfectly fine when viewing on the camera. I would assume that if it was a cable issue that I would be importing corrupt files rather than files with video but no audio
03-10-2017 08:40 PM
I don't think the mic should matter either, although it is a separate audio channel than the built in mics. I don't have any experience with external mics so we might have to wait until someone who does weighs in on this. Any other settings (Protune audio)? Does a separate audio file get generated? Sorry, I'm not able to give you more than questions.