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Sightseer
Posts: 2

No settinsg menu and record button does nothing

[ New ]

After connecting my gopro 3+  silver edition to the gopro app the settings menu disappered, when I click thrpough the menus on my camera I hear the beep for the settings menu to come up but it does not, neither does the record button do anything. 

 

I swear, please help me fix this, gopro sucks at this and I don't know how they get away with **bleep** like this (sorry about the rant but when the hell can their features finally work as they are supposed to, I have been battleing my gopro 3+ silver for hours now, and nothing helps. 


Accepted Solutions
GoPro
Posts: 29,704

Re: No settinsg menu and record button does nothing

[ New ]

Hi @quickspiri0866

 

Please see if resetting the camera will help.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 29,704

Re: No settinsg menu and record button does nothing

[ New ]

Hi @quickspiri0866

 

Please see if resetting the camera will help.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

Thanks!

Ej