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Sightseer
Posts: 1
Accepted Solution

No se actualiza mi contenido en la app

Hola, buen dia.

 

Tengo una GoPro Hero+. La vinculo con la app en IOS, pero el contenido no se termina de descargar. Me aparecen fotos y videos viejos.

 

Aprovecho el espacio. Cómo hago para actualizar el software de la camara si tengo iPhone, pero la pc no es de Apple?

 

Muchas gracias.

 

Ramiro.


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GoPro
Posts: 15,531

Re: No se actualiza mi contenido en la app

Hello, @ramii23. You can manually update your camera firmware using any (Mac or Windows) computer. The steps below will guide you: 

  1. Go to the HERO+ LCD update page or HERO+ update page.
  2. Under "Other ways to update" click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera battery is fully charged prior to the update and that you use a formatted and recommended SD card. Save all your files first before doing the format as this step erases all SD card contents. 

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 15,531

Re: No se actualiza mi contenido en la app

Hello, @ramii23. You can manually update your camera firmware using any (Mac or Windows) computer. The steps below will guide you: 

  1. Go to the HERO+ LCD update page or HERO+ update page.
  2. Under "Other ways to update" click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera battery is fully charged prior to the update and that you use a formatted and recommended SD card. Save all your files first before doing the format as this step erases all SD card contents.