No se actualiza mi contenido en la app [ New ]

[ramii23]

Hola, buen dia.

Tengo una GoPro Hero+. La vinculo con la app en IOS, pero el contenido no se termina de descargar. Me aparecen fotos y videos viejos.

Aprovecho el espacio. Cómo hago para actualizar el software de la camara si tengo iPhone, pero la pc no es de Apple?

Muchas gracias.

Ramiro.

[mariustanya · Accepted solution]

Hello, @ramii23. You can manually update your camera firmware using any (Mac or Windows) computer. The steps below will guide you: 

1. Go to the HERO+ LCD update page or HERO+ update page.
2. Under "Other ways to update" click "Update your camera manually."
3. Enter your Serial Number and other requested information, click Next Step.
4. Click "Download Update."
5. Click "Click here to download firmware."
6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera battery is fully charged prior to the update and that you use a formatted and recommended SD card. Save all your files first before doing the format as this step erases all SD card contents. 

[mariustanya · Accepted solution]

Hello, @ramii23. You can manually update your camera firmware using any (Mac or Windows) computer. The steps below will guide you: 

1. Go to the HERO+ LCD update page or HERO+ update page.
2. Under "Other ways to update" click "Update your camera manually."
3. Enter your Serial Number and other requested information, click Next Step.
4. Click "Download Update."
5. Click "Click here to download firmware."
6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera battery is fully charged prior to the update and that you use a formatted and recommended SD card. Save all your files first before doing the format as this step erases all SD card contents.